Retailer Community

How DRS Handling Fees Work

A handling fee is the payment made to retailers for accepting, storing and preparing drink containers for collection.

Costs and revenue

What is a handling fee?

A handling fee is the payment made to retailers for accepting, storing and preparing drink containers for collection.

It is separate from the deposit, which is always returned to the consumer.

Why do retailers receive it?

Because operating a return point costs money.

Handling fees help cover:

  • Staff time
  • Storage space
  • Consumables
  • Collections
  • Administration

Who pays it?

The Scheme Administrator.

Not the customer.

Not the drinks producer directly.

What affects the fee?

  • Type of return point
  • Manual or automated
  • Collection method
  • Operational costs
Diagram tracing a returned container from the retailer through collection to the handling fee paid by the scheme administrator.