Retailer Community

How Much Space Will DRS Really Need?

The equipment footprint is only part of the answer. The space a return point really needs extends beyond the machine itself, and it is easy to underestimate before you plan for it.

Day to day operations

Is the equipment footprint the only space you need?

No.

When planning for a Deposit Return Scheme, it can be easy to focus only on the size of the equipment or the area where customers return their containers.

But the real DRS footprint may extend beyond the return point itself.

The return point

Whether you choose manual, semi-automated or automated returns, you will need a suitable location for customers to return their containers.

Consider:

  • The size of the return solution
  • Customer access
  • Accessibility
  • The impact on normal store operations

Customer space

Customers may arrive with multiple containers, and several people may want to make returns at the same time.

Think about:

  • Where customers will stand
  • Whether queues could block aisles or entrances
  • How returns fit into the normal customer journey

A poorly positioned return point can create unnecessary congestion.

Storage space

Returned containers do not disappear once the customer receives their refund.

Depending on your return method, you may need space for:

  • Empty containers
  • Approved bags
  • Full bags awaiting collection
  • Tags and other consumables

Higher return volumes may require significantly more storage.

Collection access

Containers also need to leave the store.

Consider how full bags or collected material will be moved from the storage area to the collection vehicle.

The process should be practical without unnecessarily disrupting customers, staff or deliveries.

Think beyond the machine

When comparing return solutions, look at the total space required to operate them, not only the dimensions of the equipment.

A smaller equipment footprint may also help preserve valuable selling space, but storage and operational requirements should always be considered.

Diagram showing that the space a return point needs extends beyond the equipment footprint to storage, queuing and staff access.