Understanding Return Point Exemptions

Does every retailer have to operate a return point?

Not necessarily.

Depending on the rules of the Deposit Return Scheme, some retailers may be able to apply for an exemption from operating a return point.

However, an exemption should not be assumed. Retailers will normally need to meet specific criteria and, where required, receive approval.

Why might an exemption be available?

Operating a return point may not be practical for every retail location.

Depending on the Scheme, factors considered could include:

• Store size and available space
• Health and safety considerations
• The location of the store
• Proximity to another suitable return point
• Other operational or accessibility considerations

Does an exemption happen automatically?

Not necessarily.

Where an exemption process applies, retailers may need to submit an application and provide information explaining why they meet the relevant criteria.

Until an exemption is confirmed, retailers should not assume they are exempt from their obligations.

Should you apply for an exemption?

An exemption may reduce the operational requirements associated with accepting returns.

However, retailers should also consider the potential commercial impact.

If your customers need to visit another store to return their containers, they may also choose to spend their refunded deposit, and make other purchases, while they are there.

The question is therefore not only:

“Can my store apply for an exemption?”

It may also be:

“Is an exemption the right decision for my business?”